Frequently Asked Questions
Everything you need to know about our farm-to-table skincare.
Are your products truly natural and organic?
Our products are made with up to 100% natural and naturally derived ingredients. We use organic extracts grown right on our farm, ensuring that every botanical is potent, fresh, and free from harmful pesticides.
Do you test your products on animals?
Absolutely not. FarmHouse Fresh is a certified cruelty-free brand. Moreover, your purchases help fund our non-profit animal sanctuary where we rescue and rehabilitate abused farm animals.
How long does shipping take?
Most orders are processed within 1-2 business days. Standard shipping typically takes 3-7 business days depending on your location within the United States.
What is your return policy?
We want you to love your glow. If you are not satisfied with your purchase, you can return it within 30 days of receipt for a full refund or exchange, provided the product is at least half full.
Are your products safe for sensitive skin?
Yes, many of our products are formulated specifically for sensitive skin. However, since we use high concentrations of botanical actives, we always recommend a patch test before full application.
How can I track my order?
Once your order ships, you will receive an email confirmation with a tracking number and a link to the carrier's website to monitor your delivery progress.